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Czech Republic: Digitization of Healthcare – Telemedicine and Electronic Medical Records

Issue 11.7
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Digitization is affecting many sectors and healthcare is no exception. It is a key tool for speeding up and streamlining processes that can significantly improve the quality and availability of medical care. In the Czech Republic, the overall level of digitization in healthcare is still low.

A significant step toward improvement is draft legislation that introduces the first definition of telemedicine into the Czech legal system and aims to promote the maintenance of medical records in electronic form.

Telemedicine

Currently, from all forms of telemedicine, only consultation services provided remotely outside of medical facilities are recognized by Czech law. Regulation of other forms of telemedicine, such as remote monitoring of patients or the assessment of certain health-related data that can be self-measured by patients, is missing. This leads to various legal uncertainties for healthcare providers, such as issues around coverage of telemedicine services by medical liability insurance. The draft amendment to the Healthcare Services Act (Act no. 372/2011 Coll.) has the potential to change this.

The amendment defines telemedicine as healthcare services provided remotely (without the physical presence of the patient) while using information and telecommunication technologies or a certified medical device. This clarifies that telemedicine is a way of providing healthcare services, not a separate form or type of healthcare service requiring a separate license or training. It also means healthcare providers who would like to limit their services to remote consultations only will still be required to set up a duly equipped and approved medical facility where on-site patient visits can take place.

The amendment stipulates that a provider of telemedicine healthcare services must meet various technical requirements. These include: (i) technical requirements for the quality and security of the communications and their encryption, (ii) requirements on verification of the identity of the communicating parties, and (iii) requirements for obtaining and recording the patient’s consent with the recording of remote communication. Details of these requirements will be laid down in implementing legislation that has yet to be drafted.

Medical Records

The amendment changes the approach to defining medical records. Instead of listing individual items that belong in records, it broadly states that it should include all information processed by the provider for the purpose of delivering healthcare services to a specific patient. It explicitly mentions this can include data obtained from the patient or the provider’s own activities, as well as information received from another provider or even other individuals or entities. The amendment clarifies that rules on medical records do not apply to anonymized medical data processed for the purposes of scientific research.

The amendment introduces new rules for the maintenance of medical records. Currently, regulations primarily address medical records in paper form. The new rules will allow providers to keep documentation solely in electronic form. The amendment introduces rules for creating and maintaining electronic medical records, including the conditions for the authorization of entries, etc. Nevertheless, maintenance of medical records in paper form or a combination of paper and electronic forms will be still possible.

The provider will be required to draft written internal rules for processing medical records. The rules must set out appropriate technical and organizational measures to ensure and demonstrate that the processing of medical documentation complies with the law, including personal data protection regulations.

Conclusion

The proposed amendment to the Healthcare Services Act was approved in May 2024 by the Chamber of Deputies. Approval by the Senate and signature by the President are likely to occur in the summer.

For both healthcare professionals and patients, the amendment eliminates current legal uncertainties around telemedicine. This could result in the expansion of telemedicine services in the country.

Furthermore, the amendment supports and motivates healthcare providers to maintain medical records in electronic form. With this step, the Czech Republic is joining the modern trends in healthcare, which are already common practice in many countries and have great potential for the better use of healthcare data for the benefit of patients.

We believe these changes will bring positive effects and will be an impetus for further innovations in the Czech healthcare system.

By Monika Maskova, Partner, and Kristyna Kupcova, Associate, PRK Partners

This article was originally published in Issue 11.7 of the CEE Legal Matters Magazine. If you would like to receive a hard copy of the magazine, you can subscribe here.

PRK Partners at a Glance

PRK Partners, one of the leading Central European law firms, has been helping clients achieve their business objectives almost 30 years. Our team of lawyers, based in our Prague, Ostrava, and Bratislava offices, has a unique knowledge of Czech and Slovak law and of the business environment. Our lawyers studied at top law schools in the United States, United Kingdom, Switzerland and elsewhere. They also have experience working for leading international and domestic law firms in a number of jurisdictions. We speak your language, too. Our legal team is fluent in more than 15 languages, including all the key languages of the region.

PRK Partners has one of the most experienced legal teams on the market. We are consistently rated as one of the leading law firms in the region. We have received many significant honours and awards for our work. We represent the interests of international clients operating in the Czech Republic in an efficient way, combining local knowledge with an understanding of their global requirements in a business-friendly approach. We are one of the largest law firms in the Czech Republic and Slovakia. Our specialised teams of lawyers and tax advisors advise major global corporations as well as local companies. We provide comprehensive legal advice drawing on our profound knowledge of local law and markets.

Our legal advice delivers tangible results – as proven by our strong track record. We are the only Czech member firm of Lex Mundi, the world's leading network of independent law firms. As one of the leading law firms in the region, we have received many national and international awards, in some cases several years in a row. Honours include the Chambers Europe Award for Excellence, The Lawyer and Czech and Slovak Law Firm of the Year. Thanks to our close cooperation with leading international law firms and strong local players, we can serve clients in multiple jurisdictions around the globe. Our strong network means that we can meet your needs, wherever you do business.

PRK Partners has been repeatedly voted among the most socially responsible firms in the category of small and mid-sized firms and was awarded the bronze certificate at the annual TOP Responsible Firm of the Year Awards.

Our work is not only “business”: we have participated on a longstanding basis in a wide variety of pro bono projects and supported our partners from the non-profit sector (Kaplicky Centre Endowment Fund, Tereza Maxová Foundation, Czech Donors Forum, etc.).

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