CMS Reich-Rohrwig Hainz has advised Transcom WorldWide on its sale of 100% of the Linz-based IS Inkasso Service credit management services company to the Hannover Finanz Group.
CMS advised the seller on the transaction in Austria, Germany, Poland, the Czech Republic and Slovakia. Signing of the purchase agreement has been completed and the transaction is expected to close in the third quarter of 2014, subject to approval by the Austrian federal competition authority. The value of the acquisition was EUR 15 million.
Transcom WorldWide is a customer care outsourcing company, founded in Sweden in 1995. It operates from 57 locations in Europe, North and South America, Asia, and Africa. Transcom’s management offices are located in Stockholm. The company currently employs about 29,000 people, and net revenue in 2013 amounted to EUR 653.2 million. Transcom Austria was founded in Vienna in 1998 to attract Austrian clients for customer relationship management services such as telephone and credit management services. In 2007, Transcom acquired the IS Inkasso Service Group, Austria’s market leader in debt collection with subsidiaries in Germany, Switzerland, Slovenia and Croatia. In 2008, the Czech subsidiary in Prague was merged with Transcom’s Czech location.
The IS Inkasso Service Group serves its markets from three locations in Austria and one in Switzerland. About 100 employees offer Transcom customer management services to Austrian and international clients.
CMS Reich-Rohrwig Hainz carried out the vendor due diligence review for Transcom WorldWide and provided legal advice during the drafting and negotiation of the purchase agreements for Austria, Germany, Poland, the Czech Republic and Slovakia. CMS Partner Johannes Trenkwalder headed the international CMS team, which included Oliver Werner, Dieter Zandler, and Aakriti Chandihok.