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CMS and FORLEX Advise on Acquisition of ICON Communication Centres

CMS and FORLEX Advise on Acquisition of ICON Communication Centres

Czech Republic

CMS has advised the ESPIRA private equity fund on the acquisition, made with ICON's executive management team, of ICON Communication Centres, an award-winning provider of multilingual contact centre services, from the joint administrators of former energy broker Utilitywise Plc. The Czech Republic's FORLEX law firm advised Icon management, and Pinsent Masons reportedly advised the administrator.

ICON was an independently managed and operated company, not connected to Utilitywise’s operational business. Financial details of the transaction were not disclosed.

An ESPIRA press release describes ICON Communication Centres s.r.o as "a Prague-based contact center that utilizes technology-led outsourcing solutions to connect global brands with local customers," and reports that its "nearly 300-strong team of brand evangelists deliver leading customer communication and acquisition strategies in over thirty languages." According to press release, "for sixteen years, ICON has proved to be a valuable partner in growing customer loyalty for its clients thanks to its professional service delivery and competitive price point."

That ESPIRA press release states that the fund's strategy "is to partner with exceptional Central European management teams that have balanced gender representation, in order to unlock their value and accelerate growth." In addition, according to the press release, "existing clients will benefit from the stability that comes with the continued expertise of ICON’s executive management team and from the robust financial support from ESPIRA. ICON will maintain its core operations in Prague and will undertake appropriate expansion as new business opportunities arise."

CMS's team consisted of UK Partner Laura McIntosh and, in Prague, Managing Partner Helen Rodwell, Counsel Patrik Przyhoda, and Associate Stepan Havranek.

The FORLEX team was led by Partner Ivan Barabas, supported by Senior Associate Simona Zahradnickova.

Czech Republic Knowledge Partner

For more than 25 years PRK Partners has been providing top tier, comprehensive legal services in all areas of law – always at the highest professional level. The company’s offices in Prague, Ostrava and Bratislava, as well as its specialised teams of legal practitioners and tax advisors, allow PRK Partners to offer solutions to any kind of legal issues, providing an international point of view and in-depth knowledge of the respective local legal system.

The full-service law firm has worked on many of the region’s largest and most complex transactions. The firm puts emphasis on the highest standards of quality, efficiency and flexibility in its advisory services, which are tailored to the specific requirements of each client. 

Our team is composed of professionals with international education and experience. The firm frequently works on a non-exclusive basis with leading international law firms on large cross-border transactions.

PRK Partners is consistently recognised among the top law firms by leading international and domestic directories and ratings agencies and has been honoured with numerous awards: 

• National Law Firm of the Year 2016 by the Chambers Europe Awards, the most prestigious international law firm competition. This is the fifth award PRK Partners has received since the awards were first given; National Law Firm of the Year 2014, 2013 and 2010 and Law Firm of the Year 2012 for Best Client Service.

• 2018 Best Law Firm of the Year in the category of Banking &Finance and the absolute winner in the main category of the Domestic Law Firm of the Year awards organised by epravo.cz under the auspices of the Czech Bar Association three times since the award's inception (in 2016, 2013 and 2011).

• a finalist of the Central European Law Firm of the Year category in The Lawyer European Awards 2018. 

The firm has a strong commitment to corporate social responsibility and pro bono work.

PRK Partners is the exclusive member firm in the Czech Republic for Lex Mundi, the world’s leading network of independent law firms, with in-depth experience in 100+ countries worldwide. In addition, the firm is a member of Celia Alliance, AFI (Association for Foreign Investment) and CVCA (the Czech Private Equity and Venture Capital Association).

Firm's website: www.prkpartners.com

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